Colony Plumbing, Heating & Air Conditioning
Review Summary
- Positive: Efficient and satisfactory work by Jeff and Alex (saddle valve replacement). Lorenzo praised for fireplace repair, knowledge, and friendliness. Excellent furnace and AC installation experience with professional, knowledgeable, and clean installers. Jackson provided thorough explanations and cleaned up well. Quick and effective responses for various issues, on-time service, and courteous staff. Successful fireplace repair, cleaning, and aesthetic improvements.
- Negative: Missed appointment timeframes, poor communication, and inadequate cleanup after toilet installation.
- Overall: Colony Plumbing, Heating & Air Conditioning receives generally positive reviews, with praise for their service quality, professionalism, and responsiveness, but some issues with punctuality and cleanup.

Reviews
View All on Google4.9
(2141 reviews)
Dan Samuelson
March 19, 2025
Jeff and Alex were in and out in less than an hour. I am very satisfied with their work. The old saddle valve for my R. O. system has been replaced with a quarter turn ball valve. Easy to turn on and off and no leaks.
Elizabeth “Betsy” McGlynn
January 10, 2025
Oh my gosh I’m so glad I called Colony Plumbing and Heating! Our fireplace wasn’t working correctly and with in 10 minutes the glass front was totally black! Lorenzo to the rescue. What a pleasant young man! So friendly and so knowledgeable! As it turned out, he had some work ahead of him. But he got right to work and now I’m sitting here in front of what seems like a new fireplace! If you want things done right, be sure you call Colony Plumbing and Heating. Even ask for Lorenzo! The company and Lorenzo certainly know what to do! Thank you!
Cheryl Killham
March 9, 2025
Twice I had a Plumber appointment for a timeframe for them to arrive and the plumber wasn't there until after the timeframe I was promised. The last time it was over an hour later when I called to find out where he was. I was told I would be the next one after the job he was heading to. I told the person on the phone how unhappy I was and she said she would relay it to her manager. I've never heard from Colony. When I said I was promised he was to be there in the morning and already an hour later, they told me he would be there soon. He installed my new toilet and I thought he would clean up. I never checked before he left and discovered his footprint and the rings around the toilet that I had to clean. I was very unhappy.
douglas becker
When our furnace stopped working, we decided it was time to replace both our furnace and air conditioning system. After considering our options, we chose Colony due to their competitive pricing, convenience, and the ease of working with them. The entire installation process was seamless and completed on time. The installers were professional, friendly, and highly knowledgeable, taking the time to explain everything while treating our home with respect. Overall, it was a fantastic experience from start to finish. We highly recommend Colony! ⭐⭐⭐⭐⭐
Susan rissman
March 13, 2025
Very satisfied with my choice, Jackson, was through in explaining everything to be done & cleaned up just like he was never here. 🙂
Sheri Staley
Colony guys installed our new Trane furnace and air conditioning units 2 days ago and I must take a minute to give a shout out to the guys that put it in for us…..they were polite, knowledgeable, helpful and left my house as clean or cleaner than they found it. Great company and great job they did…… and that new furnace is so quiet I can’t hear it running! Thanks!
The Silhouettes
October 11, 2024
Colony Heating and Air Conditioning has saved us more than once. They ALWAYS respond quickly and effectively from water leaks to bathroom upgrades. They show up on time and adjust as needed (when other contractors delay the results) and are kind and courteous. I HIGHLY recommend Colony for home and business.
John Fosdick
We are very pleased with the work performed. The fireplace pilot would not stay lit. We have had a few other vendors service the fireplace but it continued to give us problems. Colony cleaned the unit thoroughly, painted the interior box and added rock along the front to make the fireplace look new. The technician was pleasant and answered all of our questions. Thank you!